Field Technician - Lead

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Why Aurum?

We are a passionate home integration company driven to deliver the best products, solutions, and overall experience for our clients. If you love home automation including home theater, AV, lighting, motorized shades, and network – among other technologies, we are likely a great home for you to consider. We believe our success is rooted in our people which is why we seek driven, motivated, determined, and honest teammates.

We are a tight knit community which thrives on creating and fostering a culture rooted in excitement and energy for learning and encouraging our collective growth and progress as the leaders in the home integration industry. We believe in encouraging and supporting our team members to grow not only professionally, but also in their personal lives with ﬂexible schedules and paid time off along with superior beneﬁts. With roles and experiences spanning multiple disciplines and a coaching and learning atmosphere, we are always interested to hear from folks who might share the same passion and interest.

Position Overview

The primary role of this full-time position is to successfully see a project to completion in the ﬁeld and to provide leadership, mentorship, and coaching to other Field Techs. The lead will have a foundation of necessary skills and knowledge to apply to all areas of the installation job scope including Prewire, Rack Building, Programming, and Shades.

Core Responsibilities

Track record and successful demonstration and grasp of all components of Prewire, Trim and Equipment, Rack Building, Programming, and Shade job scopes with at least 3 years of direct, industry experience
Flexible and willing to support all ﬁeld scopes including prewire, trim, and equipment as needed
Maintains consistent communication and collaboration with project manager, Director of Ops, and other relevant internal roles and external stakeholders
Completes and accurately documents all onsite project details, paying the highest level of attention to detail
Troubleshoots and ﬁxes system issues
Onsite work may consist of local and remote locations that require travel
Works effectively with other techs to manage and delegate tasks clearly and efficiently
Onsite work includes both local and remote locations that require travel

Professional Ǫualiﬁcations

Experience with Crestron, Savant, Lutron
Familiar and comfortable reading construction and wiring plans and schematics
General construction experience with knowledge and understanding of local building code for low voltage wiring and building requirements
Great understanding of networks
Must have a current, valid, and clean drivers license and driving record
Shows uncompromising respect for the client's property
Demonstrates eagerness and hunger to be constantly improving in order to deliver the highest quality product
Checks the ego at the door and leans into being a team player

How Aurum supports our team?

Competitive pay rates based on level of experience
Well-rounded health beneﬁts package including medical, vision and dental
401K plan + company matching funds
Life insurance
Paid training
Comprehensive tool program
Paid vacation, sick time, and holidays
Company vehicle
Cell phone stipend